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Our Return Policy

We hope you wouldn’t want to return anything you’ve bought from us, but if you do, here’s some more information about the process.

We are unable to offer refunds on used items. We can only accept returns on unopened and unused goods.

They must be returned to us in their original packaging.  The customer has 14 days to request a refund from receiving their order.

All goods will be inspected upon return. The returned goods are your responsibility until they reach our warehouse.

Please ensure you package your return securely to prevent any damage to the items or boxes. We can only accept returns for orders placed via our website.

 You may wish to choose a delivery service that insures your parcel to the value of the goods being returned.

We would recommend sending your return via tracked or signed for delivery options and always keep a proof of postage, as the returned item is your responsibility until it reaches us. 

Please allow up to 14 working days to be credited with your refund. All refunds are credited via the original payment method used when placing your order.  

Delivery charges are non-refundable, unless the item is faulty and customer is responsible for return postage cost.